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Sponsored by Rep. David Schweikert (R-AZ) · 1 active : 1 Democrat
Latest action: Received in the Senate and Read twice and referred to the Committee on Finance.
Taxpayer Experience Improvement Act
This bill requires the Internal Revenue Service (IRS) to provide certain information related to call volume, wait times, and other metrics. The bill also expands online taxpayer accounts and electronic access to federal tax return and refund information.
Specifically, the bill requires the IRS to provide in real time on its public website the number of callers for each applicable phone number extension that are (1) connected to speak with an IRS representative, (2) connected to speak with an automated system, and (3) waiting to speak with either an IRS representative or an automated system.
The website also must include
the longest wait time of any caller waiting to speak with an IRS representative;
the estimated wait time to speak with an IRS representative;
if a callback service is available or when such service is scheduled to be available; and
certain monthly metrics, including the average and median wait times and call lengths.
Further, the bill expresses the sense of Congress that, by 2028, the IRS should provide an option to receive a callback for any call that is not answered within five minutes.
Finally, the bill requires the IRS to make available (via website or mobile application) to any taxpayer certain information, including
tax returns, documents, notices, or letters sent to the taxpayer by the IRS or filed with (or sent to) the IRS by the taxpayer;
the status of a federal tax return or refund; and
an estimated date for receipt of a refund.
Each member’s recorded vote compared with their swing projection from before the vote. A member by voting against most of their own party.
Passed by voice vote or unanimous consent: no individual votes recorded.
Members fall into . 2 representatives don’t have enough data yet and are marked “insufficient data”. Non-voting delegates are not counted. The bill is not before the House right now; these scores show where members would stand.
Bars show each input from 0 to 100: ideology gap, scorecard gap, . is the seat’s partisan lean, and shows how much of the input data a score has.
Loading similar votes
These members have less than half of the model’s inputs, so their scores are not banded or ranked.
Ideology is each member’s score. The cluster low on the chart includes the bill’s 2 sponsor and cosponsors in the House: they have already committed, so they score as entrenched. 2 representatives without a DW-NOMINATE score or with insufficient data are not plotted.
Similar votes count toward swing-v3 in the House: total similarity weight 7.0 (needs 5.0).
